Luxstar

Frequently Asked Questions（FAQ）

Q: How can I get the samples?
A: We appreciated that you can accept to pay the sample cost and sample freight. If you place a larger order next time, the sample fee will be refunded after the order is confirmed.

Q: When's the delivery time for the sample?
A: The samples will be ready for 7~15 days.

Q: How do your factory control quality?
A: We always insist that quality is our top priority. To better control the quality, we have professional QC. All our products have passed 4 times inspection by QC before delivery.

Q: Do you offer OEM&ODM service?

A: Yes. We have a professional R&D and design team. We can provide product customization services according to customer needs.

Everyone Is Asking

How can I get the samples? We appreciated that you can accept to pay the sample cost and sample freight. If you place a larger order next time, the sample fee will be refunded after the order is confirmed. When's the delivery time for the sample? The samples will be ready for 7~15 days. How do your factory control quality? We always insist that quality is our top priority. To better control the quality, we have professional QC. All our products have passed 4 times inspection by QC before delivery. Do you offer OEM&ODM service? Yes. We have a professional R&D and design team.We can provide product customization services according to customer needs.